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Service

Service you can rely on

Whether planned proactive service or acute breakdown — our technicians are there for you. In Berlin and Hamburg, reachable around the clock.

Services

Our services

09 Areas
01

Repair

Fast troubleshooting on site by trained technicians.

02

Proactive Service Check

Visits every 3 to 8 weeks depending on your operation, the visit is not charged. Preventive rather than reactive.

03

24/7 Availability

Reachable around the clock for urgent breakdowns, outside service hours via our AI-assisted call handling.

04

Installation

Professional installation and operator training for new equipment and replacements.

05

Spare Parts

OEM parts from all manufacturers, readily available.

06

Consulting and Sales

On-site advice for new equipment, replacements and optimization.

07

Staff Training

We train your team in dishwashing processes — for optimal workflows, correct loading and trouble-free operation.

08

Hygiene and Chemicals

Kitchen and personal hygiene, dishwashing chemicals plus stock management — we handle your inventory.

09

Water Treatment

Softening, reverse osmosis and filtration — for optimal wash results and equipment protection.

Process3 Steps
01

You report the issue

By phone or email — we take your request immediately.

02

We schedule the visit

Our dispatch coordinates the technician — in urgent cases, immediately.

03

Our technician solves the problem

On site, with expertise and OEM spare parts. Documentation included.

At a glance

Alvanta service at a glance

Services
Repair, regular service for commercial dishwashers every 3 to 8 weeks depending on your operation (the visit is not charged), maintenance contracts per manufacturer specifications on request, spare parts
Equipment
Dishwashers from almost all manufacturers, RATIONAL combi steamers and iVario, water treatment
Spare parts
Direct from the manufacturer for Winterhalter, MEIKO, Hobart and RATIONAL
On site
Usually the same day in Berlin and Hamburg
Availability
By phone around the clock, outside service hours via our AI-assisted call handling. On site Monday to Saturday, no weekend surcharge
Request service

Request service

Report a breakdown, schedule a service visit or order spare parts — we are here for you.

Send enquiry